Once your order is processed, we will send you an email with your order detail and tracking number.

 

U.S. DOMESTIC SHIPPING

All U.S. orders are free shipping if you spend a total of $150 or more.

All orders are sent out within 1-2 business days from the date the order is placed. Any orders placed over the weekend or on holidays will be processed the following week. 

 

Tracking is provided once the item is shipped. 

AMERICAN SHIPPING RATES: LOWER 48 STATES

For all domestic shipments

Orders under $200 = $9 Shipping Rate 

Orders that subtotal $200 and over = FREE DOMESTIC SHIPPING

 

INTERNATIONAL SHIPPING 

For all International Shipments. 

Taxes and Duties are included at checkout and you will not be responsible for paying additional fees. The shipping cost will change based on your delivery destination.

 

LOST PACKAGES:

Unfortunately, we are not responsible for packages that may become lost in transit. It is the responsibility of the receiver to locate packages. We will, however, do everything in our power to assist you.  We highly suggest you select a delivery address you trust and preferably one where someone is able to receive and sign for the package. 

For further questions contact us at customercare@almina-concept.com 

 

 

INTERNATIONAL RETURNS:

We do not provide international return labels. 

A $30 handling fee will be deducted from your return. If received past the 45 day after the return has been authorized you will automatically receive store credit with the $30 handling fee deducted. 

Please note that duties and taxes paid on international orders are non-refundable. These fees are determined by local customs authorities and are outside of our control.

 

EXCHANGES

We do not offer exchanges at this time. If you need a different size, item, etc. kindly place a new order and return your current full priced item for a refund.